A Word template can ask for any field by name, such as {{solutionId}} on a certificate. If the record had no such field, the document printed the placeholder itself, on paper that goes to your customer. Now that box is left blank, the same as a field that is empty, and the rest of the document fills as usual.
Documents never show a raw {{field}}
Web
Fixed
- A document template that asks for a field the record doesn't have prints that box blank, not the placeholder